emergency services

Emergency Support

Mission-critical outages resolved by senior engineers any hour, any day.

How we deliver results

  • Stabilize or provide loaner
  • Repair or replace hardware
  • Post-incident RCA
  • Executive summary with prevention plan

Key benefits

  • Emergency hotline answered in 3 rings
  • Loaner printers staged in major metros
  • Root-cause report within 24 hours

Service FAQ

Do you support regulated industries?

Yes. Our teams are background-checked and trained for HIPAA, SOX, and PCI environments.

Ready to get your printers back online?

Certified engineers are on standby 24/7 for USA and UK offices. Average response time: 38 minutes.